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Social Media Monitoring Tools - Thailand

Social Media Monitoring Tools - Thailand

Turn insights into action before anyone else does

What Are Social Media Listening / Monitoring Tools?

They are a suite of powerful tools that can help SMEs manage all of their social media under one roof. Bangkok Digital Services can sell, service and train your teams. We can sell the entire suite of tools, individual tools or can sell specific reports generated by the different tools.

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Research & Social Selling

Social media monitoring tools and services can help your business find customers, influencers, trends, and topics. You then can help uncover, analyze, engage, and track your social selling activities, and turn social media into an effective and reliable source for new leads or sales opportunities.

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Listen & Track

Social media listening tools can track the people and conversations that matter most. Facebook data is hard, if not impossible, to understand. With Social media listening tools and services you can discover everything being discussed about your brand by easily decoding Facebook Topic Data.

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Curate & Create

Social media monitoring tools and services allow you to tune into and share the most engaging content across the web. Find out what people are saying or what they are sharing or what they are commenting about. This will allow you to create trending content for your all your social media channels.

Social Media Monitoring Tools
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Engage & Respond

With Social media listening tools and services a platform exists where you can publish compelling and trending content to your community, plus respond to your community in real time. With these services you can, in fact, take your customer service to the next level.

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Analyze & Report

Social media monitoring tools and services can help you understand, evaluate, and measure the impact of all your social media campaigns. You can gain powerful insights into the minds of your current and potential customers as well as your competition, enabling you gain a competitive advantage.

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Ads & Campaigns

Finally, with Social media listening tools and services you can retrieve top quality marketing data. Using this data, you can create ads and campaigns that target the right market, at the right time, with the right product or service and sell. After all, marketing is ultimately about ROI.

With Social Media Listening / Monitoring Tools You Can:

Who Needs What?

Enterprise: Companies with a large social exposure should think about aquiring the full suite of tools. This will enable them to manage all social media aspects in one application. Permissions can be set for individuals to perform individual tasks inside the application. So if you have country specific social media networks, team members in a specific country can only access social media networks dedicated to their country.
 - We will sell, set up, and train your team to manage the full suite of tools.  - We can sell individual reports generated from the tools.
We can provide any company with a full, FREE No Obligation, demonstration on the entire suite of tools, so please do not hesitate to contact us.

Small & Medium Business: The entire suite of tools may be too big for Small and Medium business and so we would need to understand your company's needs to make the best recommendation.
 - We can sell individual tools and tailor the purchased tools to your business's needs. Whatever the outcome we would supply setup, training and support services.
 - We can sell individual reports generated from the tools.
We can provide your company with a full, FREE No Obligation, consultation, so please do not hesitate to contact us.

Reports We Can Generate & Sell

Brand/Company Sentiment Report
The most popular report - Our software scours social media, the web and blogs, for a predetermined period of time (from 15 up to 90 days) listening to more than 1 Billion conversations for mentions of your Brand or Company name. Then it translates all mentions into sentiment value, positive, negative or indifferent. A specially designed algorithm removes the "noise factor" (meaningless mentions) and then we get a report.
The report will show us your Brand or Company sentiment score plus:
1) Who likes your Brand or Company and why they like your Brand or Company.
2) Who doesn't like your Brand or Company and why they don't like your Brand or Company.
3) Who feels indifferent about your Brand or Company and why they feel indifferent about your Brand or Company.

The report will also offer advice on how to fix negative sentiment and suggest how to win indifferent sentiment.
We can also run this report shortly after a new product release and gage what the public think about the new product. In fact this report can be customized to get sentiment value on anything. In some cases we can even go back in time (about 2 years) and do a comparison, then and now.

Marketing Report
Our software scours social media, the web and blogs, for a predetermined period of time (from 15 up to 90 days) looking for your ads. It translates where it finds the ads and the relationship between the ads locations to the target market of the locations. A specially designed algorithm calculates those values and then we get a report.
The report will show us :
1) If you are reaching your target market effectively.
2) Who is actually seeing your ads.
3) Additional channels that you should be targeting

The report will also offer advice on how to fix marketing issues revealed.
The report can also be programmed to seek marketing opportunities.
The report can also be tailored to deliver optimized targets.

Content Report
The tools we have also allow us to follow trending topics and to make determinations on what people are really talking about, sharing and commenting on. This enables us to generate a report on optimal topics for your social media content creation.
The report will show us :
1) Subjects most important to your target market.
2) Inflencers to share content to.
3) Content areas to explore for engagement.

This report can also be tailored to show us certain up and coming trends. For example if people are talking about the color red, it can signal a designer to make something in red. "Content spying" as we lovingly describe this report opens a great deal of doors to what people are actually interested in and this can then be turned into opportunities.

Other Reports
The list is endless. With social media listening / monitoring tools we can produce an armada of indepth reports. All you need to do is ask. We will then write the algorithm and filter out the noise analyze the data and report our findings. The we'll offer up our professional persective. Reports can be tailored for any industry type and size.

Pricing

We offer customized pricing on all tools, services and reports. Please contact us for more information.

Get the advantage over your competitors by adding the power of Social Media Listening / Monitoring Tools and Services