Bangkok Digital Services Co., Ltd.



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Social Media Monitoring Tools

Turn insights into action before anyone else does

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Research & Social Selling

Social media monitoring tools and services can help your business find customers, influencers, trends, and topics. You then can help uncover, analyze, engage, and track your social selling activities, and turn social media into an effective and reliable source for new sales opportunities.
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Listen & Track

Social media monitoring tools and services can track the people and conversations that matter most. Facebook data is hard, if not impossible, to understand. With social media monitoring tools and services you can discover everything being discussed about your brand by easily decoding Facebook Topic Data.
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Curate & Create

Social media monitoring tools and services allow you to tune into and share the most engaging content across the web. Find out what people are saying or what they are sharing or what they are commenting about. This will allow you to create trending content for your all your social media channels.
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Engage & Respond

With social media monitoring tools and services a platform exsists where you can publish compelling and trending content to your community, plus respond to your community in real time. With these services you can give your business the opportunity to very quickly address customer feedback, complaints, and requests as soon as they are posted. In fact, you can take your customer service to the next level.

You can:
  • Take action while your customers are most engaged
  • Develop a strong keyword list with words and phrases your target audience uses
  • Get alerts to notify you the moment a customer posts anything about your brand
  • Evaluate which companies are your strongest competitors and determine what they are doing right
  • Analyze your competitors' weaknesses and adjust your strategy accordingly
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Analyze & Report

Social media monitoring tools and services can help you understand, evaluate, and measure the impact of all your social media campaigns. Strategizing without knowing where your customers and competitors stand leaves you in a vulnerable position. You can gain powerful insights into the minds of your current and potential customers as well as your competition, enabling you gain a competitive advantage.

You can:
  • Conduct online customer service to boost brand loyalty
  • Select keywords and trigger tags to find customer complaints immediately
  • Get alerts to notify you the moment a customer posts anything about your brand
  • Better manage and educate your customer service team with data
  • Explore customer service trends so you can develop an effective strategy
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Ads & Campaigns

And if all that isn't enough, with social media monitoring tools and services you can retrieve top quality marketing data. This is big data that sets us and you apart from the rest. Using this data, you can create ads and campaigns that target the right market, at the right time, with the right product or service and sell. After all, marketing is ultimately about ROI (return on investment) and no one wants to waste Ad dollars.

You can:
  • Analyze and understand collected data
  • Easily determine who your customer will be, and what they are looking for
  • Understand your customer's buying experience from your online shop
  • Evaluate and measure the effectiveness of your ads by conducting multiple A / B Ad tests
  • Tweak all your Ad campaigns so that they perform at the highest level
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Digital Marketing Services

SEO, SEM, SMO, Big Data Analysis, Responsive Website Design and Web Development

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Client Portfolio

BDS has had the pleasure of working with some of Thailand's elite companies in various industries.
Our understanding of Digital Marketing enables us to represent these companies successfully.

LG Thailand
Regus Thailand
The Westin
Marriott Sukhumvit
Krusell Thailand
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